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Digital CX Designer (Boston)

Allspring Global Investments
United States, Massachusetts, Boston
July 14, 2022
Requisition ID 124 Country United States of America County/State Massachusetts Work Location Boston About us Allspring Global Investments is a leading independent asset management firm that offers a broad range of investment products and solutions designed to help meet clients' goals. At Allspring, our vision is to inspire a new era of investing that pursues both financial returns and positive outcomes. With decades of trusted experience propelling us forward, we strive to build portfolios aimed at generating successful outcomes for our clients. We do this through the independence of thought that powers our investment strategies and by bringing a renewed approach to look around the corner to unlock what's possible. Allspring is a global company committed to thoughtful investing, purposeful planning, and the desire to deliver outcomes that expand above and beyond financial gains. At Allspring, we leverage the diversity of people, ideas, and skills to help our clients pursue their financial goals. Promoting diversity, equity, and inclusion in all aspects of our business is vital to our success. We drive creativity and innovation by bringing together multiple perspectives - diversity and inclusion are key to understanding our clients more fully and seeing business opportunities in new ways. Making differences, our difference. For more information, please visit . Job description Digital design for the Allspring business with a focus on creating compelling and impactful user experiences. Responsibilities Partner with internal colleagues to understand business goals. Contribute to resource gathering exercises such as design and content audits, competitive analysis, and stakeholder interviews. Participate in cross-functional workshops such as co-creation and journey mapping exercises. Synthesize user needs and business objectives to formulate testable prototypes and validation. Ideate and create solutions that generate positive client experiences and results. Use of design and prototyping tools such Sketch, Figma, and Adobe CS. Create any required supporting documentation such as wireframes, user flows, personas, service blueprints, etc. in accordance with UX best practices. Collaborate with external agencies, fellow designers, writers, digital marketing partners, and developers to translate requirements into useful and usable experiences ensuring adherence to design best-practices and brand consistency. Required Qualifications: Bachelor's degree. 7+ years of CX or relevant experience. Examples of personal portfolio experience. Service design/design thinking. UX/interaction design. UI/visual design. Clear and current understanding of the existing and future capabilities of the iOS and Android mobile platforms. Desired Qualifications Excellent verbal, written, and interpersonal communication skills. Strong attention to detail and accuracy skills. Demonstrated ability to problem solve. Ability to communicate and simplify complex ideas and terminology to various internal audiences. Demonstrated flexibility and teamwork in a fast-paced business environment. Self-starter who regularly demonstrates creativity and the ability to generate new ideas. Disclaimer The firm invites all interested and qualified candidates to apply for employment opportunities. We are an Equal Opportunity/Affirmative Action Employer. We consider all qualified applicants for employment regardless of age, race, color, national origin, sex, religion, veteran status, disability, sexual orientation, gender identity, or any other protected status.