Accounts Receivable Specialist

SUMMARY/OBJECTIVE

The Customer Financial Services Specialist I is primarily responsible for the timely and accurate processing of payments to customer accounts. In addition, the Customer Financial Specialist works closely with customers, agents, and key departments when research of invoices, credit memos, and debit memos are needed and/or discrepancies arise. This role deals entirely with the AR Subledger and will include auditing customer accounts.

ESSENTIAL FUNCTIONS

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  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  
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  Set customers up in our payment portal platform
  
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  Responsible for coverage of AR Fax, email boxes, and phone queues
  
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  Process declined payments
  
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  Place customer accounts on hold
  
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  Assist in completely weekly goals
  
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  Audit customer accounts
  

SUPERVISORY RESPONSIBLITIES

This position has no supervisory responsibilities.

WORK ENVIRONMENT AND PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. This is largely a sedentary role; however, some filing is required. This would require the ability to lift files, open filing cabinets and bending or standing on a stool as necessary.

REQUIRED EDUCATION AND EXPERIENCE

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  High School Diploma or GED
  
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  Associates degree or equivalent work experience
  
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  1+ years related experience, or equivalent combination of education and experience
  
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  1+ years of accounts receivable experience
  
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  Secure knowledge of debits and credits required
  

ADDITIONAL QUALIFICATIONS

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  Customer Service/Relationship Management
  
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  Excellent written/verbal communication
  
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  Proficiency in the Microsoft office platform
  

TRAVEL

Travel for this position is minimal.

OTHER DUTIES

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

• Atlanta, GA, USA
• Chicago, IL, USA
• Dallas, TX, USA
• Houston, TX, USA
• Phoenix, AZ, USA