When you join Verizon Verizon is one of the world's leading providers of technology and communications services, transforming the way we connect across the globe. We're a diverse network of people driven by our shared ambition to shape a better future. Here, we have the ability to learn and grow at the speed of technology, and the space to create within every role. Together, we are moving the world forward - and you can too. Dream it. Build it. Do it here. What you'll be doing... As an Enhanced Collaboration Senior Solution Architect, you'll fulfill the role of trusted technical adviser for Verizon Business Group (VBG) clients. You will also act as the technical solutions lead for internal and external solution development including proposals, RFPs, RFIs, and RFQs by putting together solutions across multi-towers (Cloud, Security, Networking, UCC, Contact Center), supporting literature, diagrams, write-ups, responses, and presentations. You'll be collaborating on large wireless and wireline sales to our business customers that will help them keep their organization connected and run smoothly. You will be the technical expert on the sales team to support data solutions sales. Partnering with both internal and external teams, you will be the source inensuring that our solutions are meeting our customer's technical and business needs for the best solution and best customer experience. Verizon Enterprise is engaged with 99% of the Fortune 1000 companies. In particular, we are recognized by analysts and clients as a leader in global security, voice and data networks, and Software Defined Networking (SDN) and are focused on our client's success though delivering the connected world Simply, Securely, Reliably.
- Being an integral part of the sales team to identify and qualify business opportunities, identify key Client technical objections and develop the strategy to resolve technical blockers.
- Owning the technical relationship with clients, including managing product and solution briefings, proof-of-concept work, coordination of additional technical resources, and obtaining Client requirements and translates these into a (Client specific) Solution Design and/or Verizon Enterprise offer.
- Shaping innovative solutions that address current and future customer needs.
- Collaborating cross-functionally to deliver outcomes.
- Building trusting relationships with internal and external customers.
- Developing and providing expertise in all wireless offerings, products, and services.
- Supporting our customers through trials to help them choose our solution.
- Leadingsolution definition and solution design both internal within Verizon Enterprise as well as towards the Client.
- Leadingprioritization of Client solution / technical requirements and champions resolution of solution/product gaps internally (also towards Product Groups).
- Working with potential Clients to analyze IT infrastructure for potential opportunities to demonstrate Verizon Enterprise solution's unique capabilities.
- Articulatingthe Verizon Enterprise vision on technologies and solutions towards the Clientandpositions Verizon Enterprise as thought leader on key technological developments.
- Traveling to Client sites, conferences, and other related events.
Where you'll be working... In this hybrid role, you'll have a defined work location that includes work from home and assigned office days set by your manager. What we're looking for... You'll need to have:
- Bachelor's degree in engineering, computer science or four more years of work experience.
- Six or more years of relevant work experience.
- Experience presenting and delivering technical pitches.
- Valid drivers license.
- Willingness to travel up to 25% of the time.
Even better if you have one or more of the following:
- Six or more years of experience as a technical sales engineer in an IT infrastructure environment or experience in a Client-facing or IT staff role (including working as a member of a professional services or IT engineering team).
- Experience architecting IT infrastructure for scalable, distributed systems.
- Technology experience with WAN data communications, wireless networks, DAS, Public and Private Spectrum, transmissions, and apps that use wireless technology.
- Experience generating solution documentation for both internal stakeholders and clients in the form of diagrams, slides, documents, spreadsheets.
- Ability to quickly learn, understand, and work with new emerging technologies, methodologies and solutions in the SDN / IT infrastructure space.
- Technical knowledge of datacenter network architecture, SDN, and large-scale private cloud networks.
- Multiple security, architecture, and industry certifications such as (CISSP, TOGAFv9, ITIL, Cisco CCNA or CCNP, CCSK, Microsoft, Amazon, etc.).
- Experience in three or more of the following: Data and IP Services (MPLS, SIP, internet, VPN, SDN, NFV, SDWAN); Network Operations (WLAN, LAN, WAN, IP PBX, Automation/Orchestration); Security (DDOS, FW, IDS, WAF, DDI, SIEM, Analytics, Micro-segmentation); Data Center Outsourcing (application management, storage, virtualization, serverless); Call Center Technologies (ACD, IVR, Call Recording, Chat, Cloud Delivery, toll free, Omni-channel); IT Applications Management (SOA, Web Services).
- Knowledge of leading technology network, security, and server vendor portfolios such as Cisco, Extreme, Aruba, Viptela, Versa, Fortinet, Palo Alto, Riverbed, Juniper, HP & Dell.
- Experience evaluating prospective IT infrastructure and deliver the appropriate evaluation, ROI, savings, proposed operational evolution and associated process management.
- Experience with IPTV and A/V systems.
Equal Employment Opportunity We're proud to be an equal opportunity employer - and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. At Verizon, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected, and empowered to reach their potential and contribute their best. Check out our page to learn more. COVID-19 Vaccination Requirement NYC candidates: Verizon requires new hires to be fully vaccinated against COVID-19 for onsite and hybrid NYC roles. Verizon provides reasonable accommodations consistent with legal requirements (e.g., for medical or religious reasons). Additional information will be provided during the hiring process.
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