Senior CyberArk Support Engineer - Remote

Known for being a great place to work and build a career, KPMG provides audit, tax and advisory services for organizations in today's most important industries. Our growth is driven by delivering real results for our clients. It's also enabled by our culture, which encourages individual development, embraces an inclusive environment, rewards innovative excellence and supports our communities. With qualities like those, it's no wonder we're consistently ranked among the best companies to work for by Fortune Magazine, Consulting Magazine, Working Mother Magazine, Diversity Inc. and others. If you're as passionate about your future as we are, join our team.

KPMG is currently seeking a Senior CyberArk Support Engineer to join our organization. This is a remote work opportunity.

Responsibilities:

• Participate in the implementation, administration and support of the Cyberark Platform including but not limited to patching, troubleshooting, onboarding and configuration management
• Create and manage Safes, Platforms and PSM Connectors
• Handle day to day Cyberark Administration such as: Events, Incidents and Requests, based on a defined, ticket-driven service catalog and SLA
• Partner with IT, vendors, business system analysts in performing root cause analysis and recommendation of viable solutions
• Provide leadership with diagnosis, escalation as appropriate to management and communication to other support staff during critical system outages

Qualifications:

• Minimum five years of Operational support experience for CyberArk within a large-scale enterprise
• Bachelor's degree from an accredited college or university; or equivalent work experience
• Hands on experience in troubleshooting issues related to password rotation, account onboarding, monitoring, integrations with AD/ LDAP, SIEM Solutions and other integrations
• Solid understanding of AAM in push/pull models leveraging usages and through REST APIs to fetch the passwords into the configuration and applications
• PowerShell scripting; able to automate tasks within the enterprise password vault environment such as AAM agent updating and log purging; ability to provide automation to operating system tasks as well; must be able to work weekends and nights for maintenance windows and on-call rotation
• Strong verbal/written communication skills with the capacity to effectively interact with individuals at all levels of responsibility and authority; excellent trouble-shooting and organizational skills; capability to work on multiple projects simultaneously; must have US Citizenship

KPMG LLP (the U.S. member firm of KPMG International) offers a comprehensive compensation and benefits package. KPMG is an affirmative action-equal opportunity employer. KPMG complies with all applicable federal, state and local laws regarding recruitment and hiring. All qualified applicants are considered for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, citizenship status, disability, protected veteran status, or any other category protected by applicable federal, state or local laws. The contains further information regarding the firm's compliance with federal, state and local recruitment and hiring laws. No phone calls or agencies please.

KPMG does not currently require partners or employees to be fully vaccinated or test negative for COVID-19 in order to go to KPMG offices, client sites or KPMG events, except when mandated by federal, state or local law. In some circumstances, clients also may require proof of vaccination or testing (e.g., to go to the client site). /