Sales Support Associate
Builders FirstSource | |
United States, South Carolina, Johns Island | |
3155 Maybank Highway (Show on map) | |
May 01, 2024 | |
Sales Support Associate
Johns Island SC Yard - 3155 Maybank Hwy (29455), 3155 Maybank Hwy, Johns Island, South Carolina, United States of America
Req #29712 Thursday, August 25, 2022
Provides support to the outside and inside sales team including administrative support ESSENTIAL DUTIES AND RESPONSIBILITIES 1. Provides accurate and timely support to the outside sales team, members of the inside 2. Serves as liaison between the sales organization and customers. 3. Handles incoming phone calls and e-mails from customers and provides requested 4. Monitors scheduled shipping dates to ensure timely delivery and expedite, as needed. 5. Investigates customer complaints or concerns. Relays 6. Coordinates with other departments throughout the company on quotes, orders, returns and 7. Maintains up-to-date vendor/source product catalogs, with current product and pricing 8. Maintains customer files and job files. 9. Enters orders into system and schedules delivery of products. 10. Remains current on customer preferences, changes in local codes and product developments by attending in-house meetings, 11. Understands and observes all safety procedures and practices in order to prevent injury to self or coworkers. Attends periodic safety meetings as 12. Carries out other duties as required. SUPERVISORY RESPONSIBILITIES This job has no supervisory responsibilities. MINIMUM REQUIREMENTS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The
High school diploma or GED and prior sales support or customer service experience COMPETENCIES * Knowledge of company products * Knowledge of company product pricing, discount and estimating formulas and guidelines * Strong attention to detail * Knowledge of basic math and measurement skills * Good interpersonal and customer relations skills * Good verbal and written communication skills * Ability to work in a fast-paced environment with ongoing deadlines * Ability to multi-task and prioritize * Proficiency in Microsoft Office Suite WORK ENVIRONMENT / PHYSICAL ACTIVITY The physical demands described here are representative of those that must be met by an employee to successfully perform the essentialfunctions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Subject to both typical office environment and outside locations with temperature and weather variations. * Must be able to lift and carry up to 25 pounds frequently and on occasion up to 80 pounds. Builders FirstSource is We are committed to In compliance with the ADA EEO THE LAW - English/Spanish EEO IS THE LAW - SUPPLEMENT - English/Spanish At Builders FirstSource, we offer competitive, affordable benefits designed to make life better for you and the people you love. Our goal is simple - provide great plans that help you and your family to live happier, healthier and more secure lives. To view all our benefit offerings click herewww.bldrbenefits.com
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Builders FirstSource is an Equal Opportunity/Affirmative Action Employer.All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status or status as an individual with a disability.
In compliance with the ADA Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position with Builders FirstSource, please call (214)765-3990 or email:ADA.Accommodation@bldr.com. Please do not send resumes to this email address - it is intended only to be used to request an accommodation in submitting an application for a job opening. Pay Transparency Provision - English/Spanish Other details
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