|
In a world where it's never been harder for brands to capture and keep customers, experience is everything. An independent, global marketing agency, Ansira believes designing relevant, persuasive experiences for all the right moments is the only way to strengthen relationships, cultivate brand loyalists, and assure profitable growth. That's why Ansira arms brands and their sales partners with solutions to make those experiences possible: strategy, performance marketing, loyalty marketing, martech consulting and integration, channel partner marketing, and local marketing activation. For more information, visit or .
The Account Manager, Client Partnership, is responsible for providing support for daily account activities and client needs. This position assumes basic marketing fundamentals, strong written and verbal communication skills, general office/team administrative support, the ability to adapt to many types of client and team personalities and the ability to exercise discretion and independent judgment.
The candidate must live in the Dallas-Ft. Worth area
What you will do:
- Serves as a point of contact for assigned clients and any relevant agency partners, as well as the internal key contact for questions on the business
- Collaborate with any relevant agency partners on initiatives outside of Ansira's provided services, ensuring that overall brand strategy and positioning are upheld accordingly
- Earns and keeps each client's respect and confidence as a trusted advisor, bringing value to their business through a strong commitment to success, consistent performance, and the ability to develop a wide range of ideas and solutions
- Comfortable resolving conflict internally and externally
- Clearly establishes objectives and priorities for client initiatives based upon established business and marketing goals, assigns KPIs/success metrics for all key programs, and tracks performance on an ongoing basis
- Partners with cross-discipline leads to develop plans, budgets, and client presentations, effectively communicates program performance to clients, and works with the team to showcase agency value through the delivery of relevant insights and ongoing action plans to achieve success
- Provides project management, creative, development, media, and planning department personnel with well-documented strategy, supporting data, and assets for deliverable creation as required; ensures that program strategies are clearly defined, approved by clients, and understood by all internal groups
- Reviews and approves all key client deliverables, and coordinates client approval of the same
- Creates and distributes documents that support the delivery of high-quality work, including proposals, creative briefs, project briefs, media briefs, requirements documents, and monthly/quarterly/annual business reviews
- Leads monthly/quarterly/annual business review process, including data analysis of program performance, identification of upcoming activities/efforts with forecasted impact, and development of the overarching presentation "story"
- Continually solicits client feedback on strength of the agency relationship to ensure strong ratings of client satisfaction
- Creates accurate estimates and drafts contracts for client approval for all engagements
- Always acts as an ambassador for Ansira, understanding all facets of Ansira's offering to maximize client opportunities, and positively and professionally representing the agency
- Continuously works to professionally advance, and upgrade knowledge and skills through available reading, courses, and seminars
- Stays up to date on client's industry news and market trends
- Other duties and responsibilities as assigned
Background/ Experience:
- Bachelor's degree in Advertising or a related field.
- 5+ years of agency or related industry experience that provides an understanding of advertising, marketing, campaign management, creative, product development, loyalty/rebate/marketing development fund programs, email marketing, analytics, and reporting
- Proven ability to juggle multiple assignments and complete them with accuracy within the delivery date
- Strong critical thinking skills; thinks of the "what ifs" and long-term implications of solutions/strategies
- Effective listening skills to identify and solve client needs not on their immediate radar
- A communication style that is clear and fact-based for client and internal engagement
- Proactively communicates internally and externally to all key stakeholders on program progress and performance
- Anticipates internal and external hurdles and leads corrective action
- An inherent sense of curiosity, and nimbleness in conversation
- Ability to analyze data, discover compelling insights, and develop and communicate related action plans to achieve and surpass goals
- Experience with Microsoft Office applications, including Word, Excel, Outlook, PowerPoint. Exceptional proficiency in Excel is required for this position.
- Strong written and verbal communication skills, as well as proven problem-solving and multi-tasking ability
- Strong ability to identify the "so what" in client presentations, develop compelling stories through data, and present with confidence
We are a culture of passionate, collaborative, and respectful people. We are curious about finding the most strategic solutions, while being fearless in our pursuit of pushing the limits.
We are a culture of passionate, collaborative and respectful people. We are curious about finding the most strategic solutions, while being fearless in our pursuit of pushing the limits.
|
Ansira Partners
August 15, 2023