Parking Patroller (TEMP)

Unleash YOUR Potential With Us

As a next-generation public research institute and Forbes-ranked top employer in Florida, we are an inclusive community of thinkers, doers, creators, innovators, healers, and leaders striving to shape the future and solve the world's most challenging problems. No matter what your role is, when you join Knight Nation, you'll play an integral role in pushing us forward to become among the most impactful universities in the country. You'll be met with opportunities to connect and collaborate with uniquely talented faculty, staff, and students across 13 colleges and multiple campuses and regional locations. That means greater challenges to tackle, more meaningful opportunities to grow, and rewarding experiences that go beyond a paycheck. We're seeking qualified, motivated individuals who will help UCF fulfill its mission in unleashing the potential of every individual, enriching the human experience through inclusion, discovery, and innovation; and propelling broad-based prosperity for the many communities we serve.

Facilities and Business Operations:

Facilities and Business Operations is committed to providing service to faculty, staff, students, and the community by creating, maintaining, and protecting the educational environment of the university. We support the goals of UCF by being a leader in providing world-class expertise and service.

The Opportunity:

The Parking Patroller position is integral to ensuring compliance of UCF regulations 6.007 and 6.008 as it pertains to vehicles having a valid permit when parked on campus. They are responsible for maintaining fair and equitable parking enforcement through established Florida state statutes and local ordinances; with the comprehension of 80+ variations of parking citations. The parking enforcement team is also responsible for operating trucks equipped with license plate recognition software throughout 12 garages and 40+ lots across 4 campuses to ensure permit compliance and to promote public safety. In addition to this, parking enforcement also provides motorist assists to the UCF community, such as battery jumps, tire inflations and door openings.

Responsibilities:

• Enforces parking regulations to ensure vehicles parked on campus are in compliance with UCF parking regulations and Florida state statutes.

• Installs immobilization devices on vehicles that have multiple unpaid citations or other outstanding parking violations.

• Assists with providing information, directions, and general assistance to constituents.

• Renders assistance to stranded motorists, unlocks vehicles as requested, provide fuel if needed, or contacting tow truck.

• Assists with ensuring the license plate recognition (LPR) software on vehicles are fully operational on a daily basis.

• Reports issues with LPR to immediate supervisor.

• Helps to distribute cones, pedestrian devices, barricades for Emergency Operating Center and large-scale events.

• Helps to install, remove, and inventory immobilization devices, understands 80 variations of citations that align with parking regulations and request of Police.

• Provides feedback of enforcement situations to intermediate supervisor and follows up with all written requests.

• Reports suspicious behavior and activity directly to university police department.

• Helps with training of new parking patrollers.

• Reports hazards and assists with basic maintenance of parking lots and garages during non-peak periods.

• Assists with overseeing patrol vehicle assignments, and citation issuance.

• Helps to conduct new employee orientation when necessary.

• Helps to initiate towing of illegally parked vehicles in 24 hours reserved spaces or other restricted areas.

• Assists with towing vehicles from unauthorized areas for football game days.

• Assists in completing towing reports and communicates to necessary parties of the towed vehicles.

• Archives compulsory documentation associated with the towing of vehicles.

• Assists with space reservations for special guests or events operations as needed.

• Assists with events, which may occur on the weekends.

• Assists with deploying event equipment and reserving designated spaces.

• Assists with managing parking capacities and traffic control during events.

• Helps to monitor garage closures due to emergencies or other events.

• Provides other duties as requested.

Minimum Qualifications:

High School Diploma or Equivalent and 0+ years of relevant experience or an equivalent combination of education and experience pursuant to .

Preferred Qualifications:

Previous customer service experience.

Special Instructions to the Applicants:

This position requires a background check and a valid Class E driver's license (regular license), as it may involve driving to various locations on and off campus to conduct University business.

This is a repost position. Previous applicants are still being considered and do not need to reapply.

Are Benefits Important to You?

State Benefits eligibility for OPS employees are subject to criteria established by the State of Florida. The state's benefits administrator, People First, determines eligibility and coordinates enrollment. If this position becomes eligible for state benefits the employee will be notified directly by People First. OPS positions are not entitled to paid time off.

Who Are We?

Founded in 1963 to fuel the region's talent pipeline and support the growing U.S. space program, UCF is built to make a better future for our students and society. It's one of the reasons U.S. News & World Report ranks UCF among the nation's top 20 most innovative colleges, while Forbes, Kiplinger, and The Princeton Review rank us a best-value university. UCF is one of 14 universities nationwide designated as both a Hispanic-Serving Institution and a Research 1 university. With 13 colleges, including a fully accredited College of Medicine, UCF offers more than 220-degree programs between its main campus, downtown campus, hospitality campus, academic health sciences campus, and 11 UCF Connect centers located throughout the region. In addition, UCF extends its reach to communities in and beyond Central Florida by offering complete, online programs leading to bachelor's degrees, master's degrees, Ph.D.'s., certificates, and more.

Unless explicitly stated on the job posting, it is UCF's expectation that an employee of UCF will reside in Florida as of the date the employment begins.

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Benefits Eligibility

State Benefits eligibility for OPS employees are subject to criteria established by the State of Florida. The state's benefits administrator, People First, determines eligibility and coordinates enrollment. If this position becomes eligible for state benefits the employee will be notified directly by People First. OPS positions are not entitled to paid time off.

Equal Employment Opportunity Statement:

The University of Central Florida is an Equal Opportunity/Affirmative Action Employer including Disabled/Vets. Click on to view the President's Statement.

The UCF affirmative action plans for qualified individuals with disabilities and protected Veterans are available for inspection in the Office of Institutional Equity, Monday through Friday, from 9:00 a.m. to 5:00 p.m., upon request.

As a Florida public university, UCF makes all application materials and selection procedures available to the public upon request.

The University of Central Florida is proud to be a smoke-free campus and an E-Verify employer.