National Accounts Associate

3682BR

Sales

Regular

Job Description

The Edward Don & Company National Accounts team is a high performance team that builds and maintains relationships with our largest clients. We learn our client's business inside and out so that we may add value through our partnership. The National Accounts Associate is the primary inside support for the corporate contacts at the assigned National Accounts. In this position, you will support a designated National Account Sales Manager/Executive by providing the day-to-day support needs to include: projects, rollouts, new location openings, quoting, sourcing, reporting, orders, ordering samples, and all miscellaneous support requests.

You will work closely with DON's internal teams to achieve the goals set by National Account Sales and our clients. You will coordinate and assist in the preparation of materials for proposals, meetings, conferences, sales fliers, website dashboards, and any special projects. Daily tasks will include resolving customer questions, preparing quotes, internal material set up forms, class/subclass level maintenance, pricing condition request forms, contracts, and other forms as needed. SAP and Excel are the primary tools utilized in this role.

ESSENTIAL DUTIES
* Research and find new items to meet the program initiatives
* Prepare formal quotes
* Prepare materials in Excel for proposals, presentations, or program needs
* Set up new items, vendors, and contracts
* Work with National Account Sales to ensure coordination and on-time completion of projects as assigned
* Utilize reporting systems
* Coordinate corporate customer logistics with regard to National Accounts openings, rollouts, and special orders
* Research and resolve corporate customer problems and/or questions
* Maintain Order Guides
* Assist in order placement and product check in for pre-packs and rollouts
* Coordinate special projects with Supply Chain Management
* Interact with vendors on contracts, quotes, item setup, stocking levels, and custom items
* Account setups
* Troubleshoot and resolve internal and external customer issues
* Manage, research, and process correspondence from National Account customers and National Account Managers to determine customer needs
* Build relationships and foster sales opportunities with the corporate level customers
* Perform other duties as assigned

External Qualifications

Required minimum knowledge, skills, education/training, experience, and physical obligations:
* HS Diploma or GED
* Highly effective communication skills
* Advanced user with Microsoft Office products (specifically Excel and Word)
* Ability to operate a PC and navigate through e-mail
* Ability to write business correspondence
* Ability to stay organized, multitask, and work efficiently in a fast paced environment

Preferred minimum knowledge, skills, education /training, and experience, physical obligations:
* Bachelor's degree from four-year college or university
* One year of experience in Food Service industry in an office setting
* Previous SAP experience
* Previous AutoQuotes experience
* Advanced Excel user

City

Westampton

State/Province

New Jersey

Zip Code

08060

FLSA

Exempt

Company Overview

Owned and operated by the Don family since 1921, Edward Don & Company is the world's leading distributor of foodservice equipment and supplies. Our knowledgeable sales representatives, unmatched product selection, nationwide distribution centers, and integration of new technology make us the chosen supplier to all types of foodservice businesses including independent restaurants, national chains, health care, hospitality, country clubs, schools and universities, government institutions, and foodservice management.

Edward Don & Company offers a comprehensive benefit plan which includes medical, dental and vision benefits; 401(k); paid vacation, personal/sick days and holidays; job training and development; life insurance; employee assistance program; flexible spending accounts; merchandise discounts and much more. Edward Don & Company is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.