POS

Job Title-POS Techno Functional

8+ years of proven ability.

Roles/Responsibilities:

• Requirement gathering and fit gap analysis
• D365 Commerce POS Store creation, configuration and implementation
• Work with end users in client companies to streamline existing processes with Dynamics Commerce
• Experience of working with large volumes of data or working with data management, analysis, transformation or migration tools
• Manage change activities to ensure business adoption and effective user training
• Excellent written and verbal communication skills with ability to communicate optimally with all levels within an organization and across multiple geographies
• Familiarity with ticket systems such as Jira Service Desk or ServiceNow a plus
• Experience with being part of a support team and establishing and refining support processes, procedures, and tools
• Used to operating under Service Level Agreements and driving support accordingly (with minimal supervision)
• Identifies issue situations and raises them timely and accurately
• Coordinates issue resolution with other support areas, as required
• Collaborate with other team members and collaborators

Experience: 7-9 Years in D365 Commerce as a POS Techno-Functional

Experience in implementation and support.

Should have basic functional knowledge of POS functions and Store Operations (sales, returns, Inventory in and out, payments, returns and cash and carry sale)

Should have exposure to debug/monitor integrations (MuleSoft and Azure)

Should have experience in Payments and Fraud Management systems (Support experience on ACI /Elavon/CyberSource platforms or similar payment processing platforms is preferred)

Should have experience in fix Store Commerce POS (experience in Retail Realm Logs on payment issues is a plus)

Experience participating in all stages of lifecycle of MS D365 implementation projects a plus.

• POS Basics
• MS D365

• Retail

Cognizant is recognized as a Military Friendly Employer and is a coalition member of the Veteran Jobs Mission. Our Cognizant Veterans Network Encourages Veterans in building and growing a career at Cognizant that allows them to demonstrate the leadership, loyalty, integrity, and dedication to excellence instilled in them through participation in military service.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Employee Status : Full Time Employee

Shift : Day Job

Travel : No

Job Posting : Apr 25 2024

About Cognizant

Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.

Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.

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