Senior Consultant/Manager

Senior Consultant/Manager

Job Level: Manager

Job Location: Hybrid

Job Classification: Full-Time

Join Centric Consulting - A Culture You'll Love

At Centric Consulting, we've cultivated a unique approach to business. Our business is built on three fundamental principles: Enjoy the people you work with, have fun, and do great work. These principles define our consulting model and have crafted one of the most vibrant cultures in the consulting industry - celebrating individuals, collaboration, and lifelong friendships.

In this role, you will:

Delivery

• Participate in the management of the full life cycle of complex projects.
• Perform hands-on project work, including analysis, design, process engineering, and change management, as needed by the project.
• Support the evaluation and resolution of project issues and scope changes throughout the project phases.
• Participate in client engagements in a matrixed fast-paced environment, including core aspects required to successfully plan, forecast, manage and report.
• Work as a member of cross-functional delivery teams to deliver impactful business outcomes.
• Participate in the develop integrated plans to establish, monitor, manage and report key milestones and deliverables.
• Be involved in setting strategic direction to establish near-term goals for area of responsibility.
• Help provide solutions (often technology enabled) to complex business problems for area(s) of responsibility where analysis of situations requires an in-depth knowledge of organizational objectives.
• Manage and collaborate with internal Centric teams and third parties in account administration activities, such as project setup, talent acquisition and staffing, approval of account time and expense, billing, and accounts receivable, etc.

Business Development

• Establish and manage collaborative partnerships with key stakeholders to support team effort to expand opportunities.
• Based on project work contribute to strategies to expand business and contribute to proposals to gain net new business.
• Demonstrate value to the client by leading the creation of the solution proposal, business case, and contract.
• Create Centric collateral, such as, case studies and knowledge artifacts, that can be leveraged across Centric.

Practice Management

• Participate as a project leader in the Centric Cleveland business operating model and capability development, people development, market strategy development, as well as process and technology enablement.
• Maintain alignment to the Centric mission to create unmatched experiences for our clients and employees.
• Contribute to Centric growth and operational improvements.
• Maintain a connection to Centric through participation in events outside of client activities.
• Build client working relationships across team members that foster collaboration.

Who You Are:

• Project leadership in business consulting (e.g., process improvement, change management), in technology consulting (e.g., data & analytics, customer application development, ERP, CRM, enterprise collaboration, customer experience) or equivalent experience.
• At least five years of experience in managing complex professional services projects and client relationships.
• Show flexibility in the type, duration, and nature of client delivery roles.
• Client and team management skills.
• Excitement around knowledge sharing, and the desire to mentor others.
• Passionate and knowledgeable about the client and client's environment.

Total Rewards:

We proudly offer competitive compensation, a comprehensive and well-rounded benefits package for full-time employees that have been designed to nourish your well-being, such as health coverage, wellness programs, 401K company match, self-managed PTO, and other unique incentives that celebrate your accomplishments.

• Remote and Hybrid Work
• Time Off When You Need It
• Benefits That Flex
• Professional Development

While benefits eligibility may vary for roles that are non full-time, we provide unique opportunities for growth, skill development, and more. Regardless of your role, you'll be part of a collaborative environment where every team member contributes to our shared success.

Discover more about our benefits by exploring additional details here benefits.

Who We Are:

Founded in 1999 with a remote workforce, we combine the benefits of experience, flexibility, and cost efficiency to create tailored solutions centered on what's best for businesses. Now numbering more than 1,400 employees in the U.S. and India, we're committed to solving clients' toughest problems and delivering on our mission of providing unmatched experiences.

Our purpose at Centric Consulting is to bringunmatched experiencesto clients and employees. These aren't just words we use - it's how we became a company and who we are today. Providing an unmatched experience means we approach each other as human beings and lead with empathy and humility. It means we work diligently to ensure we are a place where everyone can create a sense of belonging and feel respected for who they are.

What Makes Centric a Great Place to Work?

We know that creating and sustaining an authentically welcoming culture requires that we all play a part inpromotingdiversity, equity, and inclusion, from our business practice to how we show up for employees and communities. This is how we bringour mission and core valuesto life, working together to provide the highestqualityservices to our clients while allowing our employees to reach their full potential. We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veterans' status, or any other characteristic protected by federal, state, or local laws.

Reasonable accommodations are available for candidates during all aspects of the selection process. Please advise the talent acquisition team if you require accommodations during the application or interview process.

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