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Admissions Director

Job Summary

Responsible for managing and directing the admissions process in a healthcare facility, including hospitals, doctors' offices, nursing homes, and other related businesses.

Primary Responsibilities

  • Manage and supervise admissions staff.
  • Manage inquiry process.
  • Handle inquiry calls from hospitals, families, etc., and provide appointments that include a presentation, tour and closing.
  • Maintain updated bed ability and facility services information.
  • Makes sales calls outside the facility to medical, insurance, legal and financial professionals, senior organizations, appropriate special interest groups, hospital discharge planners and other community contacts.
  • Compile and distribute admission papers.
  • Ensure all papers are properly filled out and input into system.
  • Create facility materials such as press releases, brochures, and advertisements.
  • Maintain a working knowledge of Federal and state regulations and reimbursement.
  • Help expedite admissions process for emergencies.
  • Build and maintain relationships with hospital accounts.
  • Perform sales and marketing campaigns.
  • Maintain knowledge of Medicare and Medicaid regulations.
  • Maintain model rooms for tours.
  • Report all inquiries, admissions, and discharges.
  • Work with nursing and housekeeping staff to maintain knowledge of number of beds available.
  • Inform housekeeping staff of empty rooms and have them cleaned.
  • Maintain relationships with legal and financial professionals, senior organizations, assisted living and senior housing facilities, appropriate special interest groups, churches and other community contacts.
  • Participate in meetings to alert appropriate staff members of projected admissions, room changes, discharges and appointments/tours.
  • Communicate special needs of new admissions to staff to ensure a smooth transition.