We use cookies. Find out more about it here. By continuing to browse this site you are agreeing to our use of cookies.

Gaming Change Person

Job Summary

Responsible for assisting patrons at a gaming establishing and exchanging money, credit, or chips or making change. Counts cash flow and audits cash drawer periodically. Keeps records of all monetary exchanges.

Primary Responsibilities

  • Work near slot machines to quickly and efficiently help patrons exchange money for gaming chips, tickets, or coins and to make change when necessary.
  • Issue payoffs when patrons win games.
  • Record monetary exchanges, authorization forms, and transaction reconciliations.
  • Maintain cage security.
  • Secure customers' authorization on receipts if winnings are larger than the slot machine can hold.
  • Determine chip values after winnings or losses.
  • Sign or verify the customer has been paid.
  • Sign and verify that a booth cashier issued the jackpot money to the customer.
  • Put blank jackpot sheets directly into the slot machine when a patron hits the jackpot.
  • Reconcile daily summaries of transactions to balance books.
  • Count down the bankroll with a shift manager or supervisor.
  • Push cart around slot area and frequently attend to guests.
  • Call for help when machines malfunction.
  • Sign and verify fill slips.
  • Work alongside supervisors and dispatchers for jackpots.