We use cookies. Find out more about it here. By continuing to browse this site you are agreeing to our use of cookies.

Hostess

Job Summary

Responsible for greeting guests as they first enter a restaurant. Manage reservations, seat diners at their tables, and provide accurate wait times.

Primary Responsibilities

  • Welcome visitors as they arrive, escort them to their designated table, and give them menus.
  • Keep reservations organized using either an online system or reservations book.
  • Manage a waitlist if the restaurant doesn’t accept reservations.
  • Answer the phone; record guest information for reservation and waitlist purposes.
  • Estimate accurate wait times and communicate them to guests.
  • Follow up with diners to notify them when it’s their turn to be seated.
  • Decide where to seat guests and keep a well-organized seating chart.
  • Distribute responsibility among staffers by seating folks throughout the restaurant.
  • Manage to-go orders and perform light cleaning duties like wiping down menus.

(web-9b6bb7b9d-4zsnr)